Register vendors and contractors
Maintain vendor details, business type, location and active status so dispatch and finance know who is involved in service delivery.
Vendor registerContractor detailsActive status
Eksterne ressourcer
Leverandør- og konsulentudnyttelse i servicedrift
Brug eksterne leverandører og konsulenter i servicemodellen mens kost, tilgængelighed og fakturapåvirkning er synlig.
External help should not disappear from the service economy.
When subcontractors are used, their cost, role, availability and work should be visible together with employees, parts, equipment and customer work.
External resourcesContractor costVendor workService margin
Include external cost in visits
Contractor time and vendor cost can be included in the service result, giving finance a cleaner picture before invoice handover.
External costVisit marginInvoice foundation
Support dispatch decisions
Vendors can supplement internal capacity when the organization needs specialist skills, local coverage or temporary capacity.
Specialist skillsCoverageCapacity support
Analyze vendor dependency
See where external help is used and how it affects cost, margin and operational reliability.
Vendor spendDependency insightProfitability