Ressourceplanlægning

Medarbejderudnyttelse for service- og teknikerteams

Se bookede timer, kapacitet, overtid og reel teknikerudnyttelse ud fra planlagt og udført servicearbejde.

Booked hours
Capacity hours
Overtime
Service team utilization
Medarbejderudnyttelse for service- og teknikerteams

Capacity should be measured from real service execution.

Sepolo connects technician schedules, actual work time, overtime rules and cost prices so managers can see whether teams are under-used, healthy or overloaded.

Booked hours
Capacity hours
Overtime
Service team utilization

Dansk field service platform

Mere end en flot side. Et konkret serviceflow.

01

Utilization by employee

Track how many hours each technician is booked against available capacity, including normal time, overtime and weekend work where relevant.

Booked hoursCapacity comparisonNormal and overtime split
02

Connect utilization to cost

Because employees have cost prices and working rules, utilization becomes part of service profitability instead of only a planning statistic.

Employee cost priceOvertime ratesVisit cost

Hvad I får

Svar på de spørgsmål køberen faktisk har.

03

Plan resources earlier

Identify capacity pressure before it becomes missed appointments, poor response times or unnecessary external contractor use.

Capacity pressureTeam planningDispatch insight
04

Use the same data in analytics

Utilization contributes to service performance, cost trend, planning accuracy and customer profitability reporting.

Service KPIsCost reportingPower BI ready

Næste skridt

30 minutters gennemgang. Konkret svar på jeres situation.

Vi tager udgangspunkt i jeres serviceflow, aktiver, teknikere, ERP og de steder hvor processen i dag taber tid.

Kom i gang
Medarbejderudnyttelse til field service | Sepolo | Sepolo